In the event of a dental emergency during working hours, we will endeavour to see you within 24 hours if you are a registered patient.
We welcome all patients to the practice. If you are having difficulty getting an appointment with your regular dentist we will endeavour to see you at the next available appointment time. You will need to fill in a Medical History Form and bring in a copy of any prescription medication that you are taking. Please see Fees Guide for a list of our prices. There is a charge of £75.00 at the time of the booking the appointment in order to secure the emergency slot. This fee will allow us to get you out of pain and may include any necessary x-rays, a prescription for antibiotics if necessary, opening up a tooth for first stage root canal treatment, or a temporary filling.
What to do if you have an emergency outside of normal working hours?
In the event of a dental emergency outside normal working hours, please call us on the usual telephone number 01656652259 and you will hear a recorded message advising you of the correct course of action. Alternatively you can call the dedicated mobile number on 07572026787.
Our fees for emergency treatment (out of hours) are as follows:
If you are a registered patient on our 22 Dental Plan: You must pay the first £15.00 insurance excess (this is not refundable ), but the remaining cost for the emergency call out and any temporary treatment required will be covered by the supplementary insurance . Permanent treatment and calls outside the designated times will not be covered. (Please see supplementary insurance.) You will need to fill in a claim form.
This form also needs to be completed and countersigned by the treating dentist if you need to access a dentist while travelling overseas. Please keep all receipts for any costs incurred!
If you are not registered with us on our plan but have attended the surgery within the last 12 months: £175.00 plus the cost of any treatment.
If you are not registered with us on our 22 Dental Plan and have not seen a dentist for some time : £ 190.00 plus the cost of any treatment.